Insent Knowledge base

Quick Reference


Frequently questions from our customers, answered!

18 articles

Release updates

Learn more about Insent's latest features.

21 articles

Support Documentation

Getting Started - Admin

Setup your Insent instance in 5 minutes.

17 articles

Getting Started - Agent

A set of articles to help get started with Insent

7 articles


Chat with inbound visitors through Insent Inbox

6 articles


Configure chat flows by creating conversations.

20 articles


Measure your performance through the Analytics tab.

2 articles

Chat Widget

Curate seamless a seamless first touch experience for your visitors

4 articles


Connect your CRM, MAP and Ticketing platforms with Insent

25 articles

Connecting to Communication tools

Engage with Inbound visitors from Slack and MS Teams

9 articles

Developer Documentation

API Documentation for controlling chat widget behavior

2 articles