Dec 7, 2020 - Lead creation for Slack, Insent field variables in Audience, Multi-instance support to Slack and MS Teams and more
Create new leads from Slack.
We know human conversations make a difference in the conversion rate. Now your agents can create new leads or update the existing info directly from Slack in the middle of an active chat with the visitor.
You can choose to write back this information to your Salesforce/HubSpot/Marketo/Pardot integrations by configuring your field mapping settings to overwrite inputs to your MAPs.
Use Insent field variables to segment your audience.
Leverage the capability of data you bring into Insent from your CRM or MAP to segment your audience.
Insent field variables help you tag and store all your inbound visitor data to specific Insent field variables, which you can define. Overall, more control across all layers of your marketing stack.
Discover what your visitors have been telling your bot.
View location information of your visitors on form submissions in chat.
Insent automatically attempts to resolve a visitor's country and region even without the data being collected through a form.