What is the Conversation Simulator?

The conversation builder has a conversation simulator option to enable you to test out the entire conversation flows that your visitors would experience during live chat. 

Locating the Simulator

You can locate the simulator on the right-hand side of the conversation builder screen. The simulator allows you to experience all the steps in the conversation builder.

Clicking on the simulator option will open up a sidebar that replicates the conversation. This includes the greeting message, chat widget experience, and the entire conversation flow.

Note: Conversations in the simulator will be shown in the Inbox tab under the ‘Bot’ section. 

Feel free to reach out to our Customer Success team at success@insent.ai or Chat with us from the Insent widget!