Install Insent widget on your WordPress site
Installing the Insent widget using Javascript is the most recommended way of installing Insent on your website. Once installed, Insent will track your users and provide them a personalized experience.
You can only access Insent dashboard if you are a project member. If you are not, get in touch with your team to have access to the project.
Only add the Insent JavaScript on pages where you want the widget to show. For example, if you don't want the widget to be shown inside your product pages, don't add Insent JavaScript on your product pages.
Accessing the Javascript code snippet
Before installing the Insent widget on your website, we hope you have customized the look and feel of the widget matching to your website? If you need any help, do get in touch with the Insent team.
Your Insent widget will have a unique Javascript snippet that enables Insent to work seamlessly on your website.
- Locate the Javascript snippet: You can find it by navigating to Settings → Integrations → Script(Tab).
- Copy the Javascript code snippet from the section.
Installing widget on a Wordpress site
If your website is running on WordPress, you will have to add the script on the website using a third-party plugin.Follow these steps to integrate Inset JavaScript in the WordPress site.
- Log in to your WordPress dashboard. Navigate to Plugins -> Add New. Click the "Add New" button on the top to add a new plugin.
- Search and install "Insert Headers and Footers" plugin. After the installation is finished, "Activate" the plugin.
- Navigate to Settings ->Insert Headers and Footers
- Copy and paste the Insent JavaScript code from your dashboard, in the footer area, as in the image and click "Save"
- The Insent JavaScript will be live on your WordPress website.
If your WordPress installation already has a plugin that can include JavaScript code snippets on the website, you can use the same for installing Insent JavaScript code. Please check with your Site Admin for more details.
Enabling/Disabling the widget on your site
There could be situations where you want to hide the widget on your website. Eg: You haven’t configured any conversations yet or you just want to observe the accounts on your website. In these cases, you can disable the widget on your website and use the Insent dashboard only.
Navigate to Settings → Widget settings. You'll see a show widget toggle button. The button will be in the “Off” state as default. You can turn the feature “On” to disable the widget on your website.
Before turning the widget on, you should customize your bot settings and configure your conversations.
You are always welcome to get in touch with our support team at support@insent.ai for any further clarification.