FAQs
Frequently questions from our customers, answered!
- About Insent
- Browsers and Devices Supported by Insent
- How does Insent resolve prospects?
- Sessions and Persistent Chat
- Troubleshooting: Why can't I see the Insent Chat Widget?
- Conversation Priority
- List of Available Conversation Templates
- Locating a conversation in the Conversations tab
- Logo specifications for the Insent Chat Widget
- What is a Conversation Preview?
- What is the Conversation Simulator?
- What is the Delay option in a Conversation step?
- Clone a Conversation in Insent
- How is Execution time different from Delay time?
- Book a meeting step: How does calendar scheduling work?
- How Does Round Robin in Agent Routing Work?
- How to enable Browser Notifications?
- How does Salesforce Event Creation Work?
- How to forward ZI Chat transcript to an email address from Salesforce?
- Insent JavaScript behavior on Websites and impact on performance